Legal Information

Every organization must advise its users on their rights and responsibilities when using the information and resources it provides.

Legal Information

CommandEleven believes that every user on our website has rights and responsibilities. Those rights and responsibilities are detailed in the sections below.

Who We Are

CommandEleven is an consulting and research agency based in Pakistan, with analysts, consultants and researchers offering consulting and analysis on topics including risk, cyber security, marketing, security, geopolitics, defence and espionage.

CommandEleven’s offers its services to clients around the globe, with a special focus on Afghanistan, Pakistan, India and Kashmir.


Founded in 2015, CommandEleven started as a think tank and policy advisory, with the objective to democratize intelligence, simplify its understanding and real-life application, while offering guidance to governments, agencies, media and private organizations.

CommandEleven continues to inform and guide public policy and decision makers in government, business and military through a rigorous program of publications, conferences, digital medias, policy briefings and recommendations.

CommandEleven is a legally registered corporation in three countries:

  • Pakistan
  • United States
  • United Kingdom

Privacy Policy

Cookies are small text files that are placed on your device when you visit a website. They are widely used to enhance your browsing experience, personalize content, analyze website performance, and provide targeted advertising. This Cookies Policy explains how we use cookies and similar technologies on our Website.

Registration Data

If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.

Comments

When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection. Whether a comment appears on the CommandEleven website depends on whether it meets all guidelines of suitability and adherence to the topic. CommandEleven does reserve the right to delete and/or block any comment against our policies.

Contact Form

Information submitted through the contact form on our site is sent to our company email, hosted by MailChimp. These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.

We use your personal information in the following cases:

  • Verification/identification of the user during website usage
  • Providing Technical Assistance
  • Sending updates to our users with important information to inform about news/changes
  • Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security over our customers’ personal information
  • Customize the website to make your experience more personal and engaging
  • Guarantee overall performance and administrative functions run smoothly.

Pages on this site may include embedded content, like YouTube videos, Twitter tweets, etc for example.

Embedded content from other websites behaves in the exact same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Twitter

We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it.

YouTube

We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it.

This site uses cookies – small text files that are placed on your computer, mobile phone and/or tablet, to help the site provide a better user experience.

In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics.

Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser.

We suggest consulting the help section of your browser.

If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself. If you are a client with a registered account, your personal information can be accessed by:
 
  • Our system administrators
  • Our supporters when they (in order to provide support) need to get the information about the client accounts and access

We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc.

When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it.

We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.

If you register on our website, we also store the personal information you provide in your user profile.

You can see, edit, or delete your personal information at any time (except changing your username).

Website administrators can also see and edit that information.

We use the SSL/HTTPS protocol throughout our site.

This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us. You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address). If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

Your privacy is critically important to us.

Going forward with the GDPR we aim to support the GDPR standard.

CommandEleven permits residents of the European Union to use its Service.

Therefore, it is the intent of CommandEleven to comply with the European General Data Protection Regulation.

For more details please see here: EU GDPR Information Portal.

CommandEleven may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by CommandEleven, and you release us from any liability for the conduct of these third party websites.

All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site.

CommandEleven bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

At times, it may become necessary for CommandEleven, for legal purposes, to release your information in response to a request from a government agency or a private litigant.

You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either.

We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities.

You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.

Website Terms and Conditions

The Terms and Conditions were last updated on December 4, 2024

These Terms and conditions apply to this website and to the transactions related to our products and services. You may be bound by additional contracts related to your relationship with us or any products or services that you receive from us. If any provisions of the additional contracts conflict with any provisions of these Terms, the provisions of these additional contracts will control and prevail.

By registering with, accessing, or otherwise using this website, you hereby agree to be bound by these Terms and Conditions set forth below. The mere use of this website implies the knowledge and acceptance of these Terms and conditions. In some particular cases, we can also ask you to explicitly agree.

By using this website or communicating with us by electronic means, you agree and acknowledge that we may communicate with you electronically on our website or by sending an email to you, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement, including but not limited to the requirement that such communications should be in writing.

We own and control all of the copyright and other intellectual property rights in the website and the data, information, and other resources displayed by or accessible within the website.

The content on this website is available under a Creative commons – Attribution License, unless specified otherwise.

Our website may include hyperlinks or other references to other party’s websites. We do not monitor or review the content of other party’s websites which are linked to from this website.

Products or services offered by other websites shall be subject to the applicable Terms and Conditions of those third parties.

Opinions expressed or material appearing on those websites are not necessarily shared or endorsed by us.

We will not be responsible for any privacy practices or content of these sites.

You bear all risks associated with the use of these websites and any related third-party services.

We will not accept any responsibility for any loss or damage in whatever manner, however caused, resulting from your disclosure to third parties of personal information.

By visiting our website, you agree to use it only for the purposes intended and as permitted by these Terms, any additional contracts with us, and applicable laws, regulations, and generally accepted online practices and industry guidelines.

You must not use our website or services to use, publish or distribute any material which consists of (or is linked to) malicious computer software; use data collected from our website for any direct marketing activity, or conduct any systematic or automated data collection activities on or in relation to our website.

Engaging in any activity that causes, or may cause, damage to the website or that interferes with the performance, availability, or accessibility of the website is strictly prohibited.

You may register for an account with our website.

During this process, you may be required to choose a password. You are responsible for maintaining the confidentiality of passwords and account information and agree not to share your passwords, account information, or secured access to our website or services with any other person.

You must not allow any other person to use your account to access the website because you are responsible for all activities that occur through the use of your passwords or accounts.

You must notify us immediately if you become aware of any disclosure of your password.

After account termination, you will not attempt to register a new account without our permission.

Do not submit any ideas, inventions, works of authorship, or other information that can be considered your own intellectual property that you would like to present to us unless we have first signed an agreement regarding the intellectual property or a non-disclosure agreement.

If you disclose it to us absent such written agreement, you grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media.

We may, in our sole discretion, at any time modify or discontinue access to, temporarily or permanently, the website or any Service thereon. 

You agree that we will not be liable to you or any third party for any such modification, suspension or discontinuance of your access to, or use of, the website or any content that you may have shared on the website.

You will not be entitled to any compensation or other payment, even if certain features, settings, and/or any Content you have contributed or have come to rely on, are permanently lost.

You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

Nothing in this section will limit or exclude any warranty implied by law that it would be unlawful to limit or to exclude.
 
This website and all content on the website are provided on an “as is” and “as available” basis and may include inaccuracies or typographical errors.
 
We expressly disclaim all warranties of any kind, whether express or implied, as to the availability, accuracy, or completeness of the Content.
 
We make no warranty that:
 
  • this website or our products or services will meet your requirements
  • this website will be available on an uninterrupted, timely, secure, or error-free basis
  • the quality of any product or service purchased or obtained by you through this website will meet your expectations
Nothing on this website constitutes or is meant to constitute, legal, financial or medical advice of any kind. If you require advice you should consult an appropriate professional.

The following provisions of this section will apply to the maximum extent permitted by applicable law and will not limit or exclude our liability in respect of any matter which it would be unlawful or illegal for us to limit or to exclude our liability.

In no event will we be liable for any direct or indirect damages (including any damages for loss of profits or revenue, loss or corruption of data, software or database, or loss of or harm to property or data) incurred by you or any third party, arising from your access to, or use of, our website.

Except to the extent any additional contract expressly states otherwise, our maximum liability to you for all damages arising out of or related to the website or any products and services marketed or sold through the website, regardless of the form of legal action that imposes liability (whether in contract, equity, negligence, intended conduct, tort or otherwise) will be limited to the total price that you paid to us to purchase such products or services or use the website.

Such limit will apply in the aggregate to all of your claims, actions and causes of action of every kind and nature.

Without prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take such action as we deem appropriate to deal with the breach, including temporarily or permanently suspending your access to the website, contacting your internet service provider to request that they block your access to the website, and/or commence legal action against you.

You agree to indemnify, defend and hold us harmless, from and against any and all claims, liabilities, damages, losses and expenses, relating to your violation of these Terms and Conditions, and applicable laws, including intellectual property rights and privacy rights.

You will promptly reimburse us for our damages, losses, costs and expenses relating to or arising out of such claims.

These Terms and Conditions will be interpreted and construed exclusively in English. All notices and correspondence will be written exclusively in that language.

These Terms and Conditions, together with our privacy statement and cookie policy, constitute the entire agreement between you and CommandEleven in relation to your use of this website.

We may update these Terms and Conditions from time to time. 

The date provided at the beginning of these Terms and Conditions is the latest revision date. 

We will give you a written notice of any changes or updates, and the revised Terms and Conditions will become effective from the date that we give you such a notice. Your continued use of this website following the posting of changes or updates will be considered notice of your acceptance to abide by and be bound by these Terms and Conditions. To request a prior version of these Terms and conditions, please contact us.

These Terms and Conditions shall be governed by the laws of Pakistan. Any disputes relating to these Terms and Conditions shall be subject to the jurisdiction of the courts of Pakistan. If any part or provision of these Terms and Conditions is found by a court or other authority to be invalid and/or unenforceable under applicable law, such part or provision will be modified, deleted and/or enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions. The other provisions will not be affected.

This website is owned and operated by CommandEleven.

You may contact us regarding these Terms and Conditions by writing or emailing us at the following address: [email protected]